Privacy Policy

Overview

The Hive helps owner-led small businesses and solopreneurs turn what they already know, say, sell, and share into a coherent business voice and marketing foundation. This policy explains what we collect, how we use it, and the choices you have.

Information we collect

Account information

Name, email, business name, and the credentials you use to sign in.

Business and profile information

Information you provide about your business, offers, customers, voice, tone, and visual preferences.

Uploaded and source material

Voice notes, documents, transcripts, links, past marketing, and any other materials you upload or share with us.

Usage and technical information

Basic technical information such as browser, device, and log data used to keep the service running.

Communications

Messages you send us through the contact form or by email.

How we use information

• Provide and operate the service.
• Build Your Voice and related marketing foundations from your inputs.
• Generate drafts and deliverables for review.
• Improve quality, troubleshoot issues, and provide support.
• Communicate with you about your account and the service.

AI and service providers

To provide features like drafting and organizing content, information you submit may be processed by AI tools and other service providers we use to operate the platform. Please avoid submitting sensitive personal information (such as government IDs, financial account numbers, or health details) unless it is necessary for the work.

Human review

Authorized Hive admins may review, edit, and package submitted materials and generated drafts as part of providing the service.

Sharing

• We do not sell personal information.
• We share information with service providers only as needed to operate the service.
• We may disclose information when required by law or to protect rights, safety, and the integrity of the service.

Data retention

We retain information while your account or service relationship is active, and as needed for legitimate business, operational, and legal reasons.

Your choices

You may contact us to request access to, correction of, or deletion of information associated with your account. Some information may be retained where we have a legitimate reason to do so.

Security

We use reasonable technical and organizational safeguards to protect information. No online service can guarantee absolute security.

Children

The service is intended for adults and business users. It is not directed to children.

Changes

We may update this policy from time to time. Material changes will be reflected on this page.

Contact

Questions? Email jonathan@thehive.solutions or use our contact form.